Making the referral

Recommend services and provide student with realistic expectations. Note that some campus resources can offer confidential support while others are required to respond or report.

Reassure the student that students often seek help over the course of their college career to effectively achieve their goals.

Direct the student to a preferred assistance source.

Be frank with the student about your limits (time, expertise, student's reluctance to talk).

Frame any decision to seek and accept help as an intelligent and wise choice.

Make sure the student understands what actions are necessary.

Encourage and assist the student to make and keep an appointment.

If necessary, find someone to stay with the student while calls to the appropriate resources are made, and offer to escort the student.

Set a follow-up appointment with the student.